Website: https://sufivault.com/

At SufiVault, we aim to deliver your orders safely and on time. This Shipping Policy outlines our shipping methods, delivery timelines, charges, and important information related to order fulfillment.

By placing an order on our website, you agree to the terms outlined below.

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1. Shipping Locations

We currently ship to:

• United Arab Emirates

• Selected international locations (subject to availability)

If your location is not listed at checkout, shipping may not be available to your area.

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2. Order Processing Time

• Orders are processed within 1–3 business days after payment confirmation

• Orders placed on weekends or public holidays will be processed on the next business day

• You will receive an order confirmation email once your order is processed

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3. Shipping Methods & Delivery Time

Delivery timelines are estimates and may vary depending on location and courier service.

Domestic (UAE)

• Standard Delivery: 2–5 business days

• Express Delivery (if available): 1–2 business days

International

• Standard International Shipping: 7–21 business days

Delivery delays may occur due to customs clearance, weather conditions, or courier delays.

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4. Shipping Charges

• Shipping fees (if applicable) are calculated and displayed at checkout

• Free shipping offers may apply to selected products or order values

Shipping charges are non-refundable unless the return is due to our error.

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5. Order Tracking

• Once your order is shipped, you will receive a tracking number via email

• You can track your shipment through the courier’s website

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6. Customs, Duties & Taxes

• International orders may be subject to customs duties, taxes, or import fees

• These charges are the responsibility of the customer

• SufiVault is not responsible for delays caused by customs clearance

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7. Incorrect Address

• Please ensure your shipping address is accurate at checkout

• SufiVault is not responsible for delivery issues caused by incorrect or incomplete addresses

• Additional shipping charges may apply for re-delivery

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8. Lost or Damaged Shipments

If your order is lost or arrives damaged:

• Contact us within 48 hours of delivery

• Provide order details and supporting photos if applicable

• We will work with the courier to resolve the issue

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9. Delayed Shipments

While we strive to meet delivery timelines, delays may occur due to factors beyond our control.
SufiVault is not liable for delays caused by courier services, customs, or unforeseen circumstances.

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10. Changes to This Policy

SufiVault reserves the right to update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.

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11. Contact Us

If you have any questions regarding our Shipping Policy, please contact us:

 Email: support@sufivault.com
 Website: https://sufivault.com/